New service requestNew
“The car started shaking and the warning light came on.”
Vehicle2019 Mazda CX-5
Details sharedPhotos + history
A customer reaches out
The conversation starts with a clearer picture of the customer’s concern.
For shops and mechanics
Better conversations. More repair work.
We help your shop start with better customer context, communicate the next step clearly and stay connected through the repair and the next visit.
Customer to shopConnected
Customer requestNEW
“The warning light came on after the car started shaking.”
Photo added2019 Mazda CX-5
Shop responseREADY
Review the concern, set expectations and guide the customer to the next step.
Service recordSAVED
The customer leaves with a clearer record—and a reason to return.
A better customer experience, built around your shop.
01
Start with better requests
Give customers a clearer way to explain what they need, so your team can begin with more useful context.
02
Make decisions easier
Turn findings and recommendations into a customer conversation that is easier to understand and act on.
03
Stay connected after the job
Keep customers close to the work, the outcome and the next reason to return to your shop.
From the first message to the next visit.
Keep the customer, the work and the next step connected.
Your shop response✓
Recommended next step
Bring the vehicle in for an inspection.
Customer replyAppointment requested
Your shop responds with confidence
Your team can understand the request, set expectations and guide the customer toward the right next step.
Service record updatedSaved
Repair completedToday
Customer notifiedToday
Next service reminderLater
The relationship continues
Clearer updates make the repair easier to trust—and give the customer a reason to return when the vehicle needs attention again.
Better communication is good business.
Less time reconstructing the story
Start with the customer’s own words, supporting evidence and relevant history instead of piecing it together from scattered messages.
Fewer approval surprises
Keep findings, estimates, questions and approvals visible so the customer knows what is required, suggested or still being checked.
A reason to come back
Give customers a useful service record they can keep, refer to later and bring back when the vehicle needs attention again.
Add a connected layer without replacing your workflow.
A clearer customer experience, built around the way your shop already works.
For your shop
Give customers a better way to work with you.
Join the early access list and be among the first shops to connect customer context with estimates, approvals, updates and completed work.
Get early access ↗